Refund policy
Return Policy
At our brand, every piece is created with intention, artistry, and detailed craftsmanship. Because our products are handmade, hand-painted, and produced in limited quantities, all sales are final.
We do not accept returns, refunds, exchanges, or cancellations once an order has been placed and processed. By completing your purchase, you acknowledge and agree to these terms.
Please review all product descriptions, dimensions, colors, and images carefully before purchasing. Due to the artistic and handcrafted nature of our products, slight variations in texture, finish, and detailing may occur and are not considered defects. These variations are part of what makes every piece unique.
Damaged or Incorrect Orders
If your order arrives damaged during shipping or you receive the wrong item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the product and packaging
- A brief description of the issue
Once reviewed, we will determine an appropriate resolution at our discretion.
Additional Information
- We are not responsible for incorrect addresses entered at checkout.
- Orders marked as delivered by the shipping carrier are not considered lost.
- Unauthorized returns will not be accepted or refunded.
By purchasing from our store, you agree to this policy in full.
Thank you for supporting independent art, handmade craftsmanship, and original design.